45th Annual Primavera Century
ALL RIDES CANCELLED
We are extremely sorry to announce that we are cancelling this year’s Primavera cycling event. With last week’s closure of Palomares Road, and the prior closure of Calaveras Road, we are unable to provide riders with a safe and enjoyable route that has been the hallmark of the Primavera.
We have been communicating with Alameda County Public Works Agency as well as investigating alternative routes. Due to slope instability, the County indicated yesterday afternoon (Apr 10) that they cannot safely allow a limited opening on April 23. We feel that without either Palomares or Calaveras Roads, we cannot offer our riders the quality experience for which our event is known. We do not wish to compromise rider safety or rider experience.
We will begin processing refunds next week after any pending transfers have been processed. Please let us do the refund.If you cancel or dispute your PayPal payment, then PayPal charges us a $20 Service Charge in addition to the refund. Obviously that hurts our club.
If you have sold your registration, and the paperwork has not been submitted, please either:
- Refund the transferee their money this week and we will issue the refund to you, via your original payment method;
- Complete the transfer on the Primavera registration website this week, so we can issue the refund to the transferee via a check.
It will take several weeks to process all the refunds, so we appreciate your patience. Refunds will be given in the same method you paid.
Clothing purchased will be mailed within the next two weeks.
We hope you will join us on April 22, 2018 for our next traditional Primavera ride. Registration opens December 1.
Thank you for registering for this year’s event.
With sincerest regret,
2017 Primavera Organizing Committee
Registration: Refund or Rollover
You may either receive a full refund of your registration or roll your registration over to 2018, which guarantees your spot. Please email firstname.lastname@example.org by Friday, April 21, 2017 and indicate if you want to roll your registration over to next year.
Title the email “Refund Request – – (insert) Registration ID”. If you do not indicate by midnight on the 21st, you will receive a full refund by the method you paid. If you purchased a registration from someone else, you will receive your refund by check in the mail.
It appears that we will have to do each registration manually which will take time to process everyone. Kindly wait until May 15 to contact us if you did not receive your refund.
PLEASE DO NOT cancel your PayPal payment from your end – PayPal charges us a $20 service fee in this case.
We will be refunding $10 if you wish to keep your jersey. That makes the jersey $55 for a nice-looking one-of-a-kind full-zippered jersey by Primal, including shipping. Next year will still be the 45th ride. If, however, you still want a full refund, please email email@example.com. Again, all requests must be made by midnight, April 21. Jerseys will be mailed the next week.
There is no discount on socks. If you want a refund, email firstname.lastname@example.org Otherwise, they will be mailed after April 21.
If you ordered a jersey and do nothing, your ride registration will be refunded, your jersey will be mailed to you, and we will add the additional $10 to your refund. If you want to roll your registration over to next year and keep the jersey, you will still get $10 back.