— Frequently Asked Questions —
- How can I confirm that I am registered? I didn’t get a confirmation email.
- What if I want to do one of the other routes?
- What if it rains?
- What if my jersey doesn’t fit?
- Is there public transportation to the start?
- What if I have mechanical issues?
- When can I start?
- When does the course close?
- I did not pre-order clothing, but they look nice. How can I order one?
- What if I am sick or had an accident and cannot ride?
- What if I want to transfer my registration?
- Are there training rides to get in shape for the Primavera?
- Primavera supports which non-profit organizations?
- Will professional photography be provided?
- Can I download a GPS file for my route?
- What if I need a rental bike for this event?
- Have another question?
How can I confirm that I am registered? I didn’t get a confirmation email.
Occasionally emails don’t make it out to the registered rider. We have found that the most common reasons are:
1) The email address was typed in improperly during registration,
2) The email got caught in a Spam filter, or
3) The rider had used another of their email addresses for registration.
If you haven’t reviewed an email within the hour of registration please check your spam folder and all of your other email address mailboxes.
If neither of those turn up your confirmation email, you can verify you are registered by checking the entrant list in the Primavera area of the website: Entrant List.
If you are on the entrant list then you will be on our registered riders list on ride day when you check in. That’s all you’ll need to check in.
If you still have not found what you need, please: email us
What if I want to do one of the other routes?
Already registered for one route and want to change to a different route? No problem, other than switching from the Fun Ride to one of the other routes. If you are switching from the Fun Ride to one of the longer distance rides, the upgrade fee is $45 if we have not already sold out on these longer distance rides. Please email us and we will get you on a list to upgrade your entrance fee at sign in.
All of the distance rides are the same price and you may change from one route to another, either at the start, or at various points along the routes. If you know you will be switching at time of sign in, please tell the nice people at registration. You may also switch along the way. We will have some extra route sheets at the Sunol Rest stop. If you want to change to the 100 mile route, please grab a route sheet. Changing from the 100 mile route to the 100K route is simply a matter of turning right on Pleasanton Sunol Road, instead of turning left. There is also an 90 mile option. Instead of going left out of Rest Stop 3, turn right. Rest Stops 3 and 4 are the same location, Rios Lovell Winery. In between is the Patterson Pass Loop with a good climb. If you are not feeling up to it, or time is an issue, please consider this option. There are two decent climbs before that post ride meal.
What if it rains?
The ride is on rain or shine and will not be rescheduled. If you think it will rain and don’t want to do it, you may transfer your registration to someone else, free of charge. It is up to you to find a transferee and for you to sign the transfer form. Any reimbursement from the transferee is up to you. The other option is to switch routes. In 2009, we had a cold and windy rain storm in the afternoon. A large number of 100 milers switched to the 100K route, had a nice ride and enjoyed lunch back at the high school. Some of the fast riders made the 100 miles without a drop of rain. There were a number of people who wished they had done the shorter route. That was an unusually cold day.
What if my jersey doesn’t fit?
We are making an order of jerseys based on the pre-orders plus what we believe will sell at Registration. If something does not fit on ride day, notify us and if we have your size we will do an exchange.
Is there public transportation to the start?
Unfortunately BART does not start arriving in Fremont until about 9 on Sundays. That is OK for the Fun Ride, but does not work for distance rides. There are AC Transit buses that run hourly to the Fremont BART station. See www.bart.gov or check out www.511.org If you arrive at the Fremont BART station, head towards the hills on Walnut Avenue and turn right on Mission Blvd then go a couple of miles and turn right on Palm. You have just done the end of the ride. You may find the Primavera facebook page helpful in finding a carpool buddy. If you belong to a bike club, you might consider trying to find someone within your club. If you do take BART and/or AC Transit, you might consider staying at a local hotel/motel the night before.
What if I have mechanical issues?
Your bike should be in top mechanical shape before attempting this ride. The ride has SAG vehicles and professional mechanics at each of the rest stops. Even though we try to have all the routes swept and the SAG vehicles carry brooms, there will always be a few riders who get flats. You should carry a spare tube and a pump. If not, the SAG vehicles carry spare tubes and a floor pump. For more major issues, you may be transported to the nearest rest stop where there is a mechanic. There is an emergency number on your route sheet to call the SAG coordinator. Each SAG vehicle has a phone and HAM radio coverage. If it is a medical emergency, call 911 first, then call the SAG coordinator.
When can I start?
Check-in times are kept updated on the Primavera Routes page HERE. You may start at any time after you check in and attach your number to the bicycle.
When does the course close?
There are a number of check points that need to be passed by a certain time. Those CutOff times are kept updated on the Primavera Routes page HERE.
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